We encourage you to opt-in for email notifications. It may take up to 30 days to process your application (longer if you need a disability determination). Once you finish filling out the application, you may submit it to DCF automatically by using our e-signature option. On average, it takes about 30 minutes for most of our customers to complete the online application. How long will it take to complete an application? PLEASE NOTE - You may want to allow at least two weeks before calling to check the status of your application. Your case number or Social Security Number and date of birth are required to get your case information. You can also get information about your application or benefits by using our automated response system at (850) 300-4323. If you have not registered for an account, register here today In addition to around the clock access to your case, you can also submit requested verification to the department using the document upload feature. The quickest way to make changes or check the status of your benefits, while avoiding a wait time, is to use the MyACCESS Portal, which is available 24 hours a day, seven days a week. If you believe you have been charged a fee inappropriately or have suspected fraud to report, please do so here. Clients can apply online for free by using the Office of Economic Self Sufficiency Self Service Portal or by visiting a DCF Community Partner. Box 1770, Ocala, FL, 34478-1770, or it can be faxed or hand-delivered to a customer service centerĪpplying for public assistance benefits is free. The completed paper application can be mailed to ACCESS Central Mail Center, P.O.
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